How do I place an order?

You can shop our full catalog online at https://wtradefurniture.com or visit us in person at 2360 County Road J, White Bear Lake, MN 55110. Browse by room, brand, or style, add items to your cart, and check out securely online. You can also call us at 6512473038 and our team will help you place your order over the phone.

Are the products on your website available in store?

Our online catalog reflects our full product offering. All items are available for order and can be delivered directly to your home. Some items may also be on display in our showroom. If you want to see a specific piece in person before purchasing, give us a call and we'll let you know if it's currently on our floor.

Can I order by phone?

Yes. Call us at 6512473038 during business hours and one of our team members will walk you through the ordering process and provide all details for delivery options.

Do you offer custom orders or special requests?

Yes. Many of our products are available in multiple configurations, colors, and sizes and some are fully customizable such as out poly outdoor furniture line. Contact us to discuss what's available for the item you're interested in.

Do you deliver?

Yes. We offer fast delivery throughout the Twin Cities area and beyond. Delivery options, timelines, and pricing depend on your location and the items ordered. Contact us at 6512473038 for a delivery quote.

How long does delivery take?

Delivery timelines vary depending on whether the item is in stock or needs to be ordered from the manufacturer. In-stock items typically deliver within a few days. Special orders may take 1-5 weeks. We'll provide you with an estimated delivery window at the time of purchase.

Do you offer white-glove delivery?

Yes. Our delivery team will bring your furniture into your home, place it in the room of your choice, and assemble it if required. We also remove all packaging materials.

Note: Advanced assembly, such as for a dining set, may be an extra charge. Contact us to get a rate.

Do you ship outside your local delivery area?

Absolutely. Delivery at further distances generally will cost a bit more but is still reasonable and fast. Contact us for a shipping quote.

What financing options do you offer?

We offer flexible financing plans, including options with no interest if paid in full within the promotional period. Apply in store or ask our team about pre-qualification. See our Financing Options page for details and monthly payment examples.

What payment methods do you accept?

We accept all major credit cards, Apple Pay, Google Pay, Shop Pay, and cash in store. Financing is also available for qualifying purchases.

Is there a minimum purchase for financing?

Minimum purchase requirements may apply depending on the financing promotion. Contact us for current financing offers and qualifications.

What is your return policy?

If you're not satisfied with your purchase, contact us to discuss your options. Items must be in original condition with no signs of use or damage. Custom orders, mattresses and certain clearance items are final sale. See our full Return & Exchange Policy for details, or call us at 6512473038.

What if my furniture arrives damaged?

Inspect all furniture carefully at the time of delivery. If you notice any damage, just let us know. We will work with you and the manufacturer to arrange a repair, replacement, or credit.

What brands do you carry?

We carry furniture from leading manufacturers such as Ashley. Our selection includes living room, bedroom, dining room, home office, outdoor, and mattress categories.

Do your products come with a warranty?

Most of our furniture is covered by the manufacturer's warranty, which varies by brand and product. Contact us for details or if you have a warranty claim.

Can I see your furniture in 3D before buying?

Many of our products feature 3D viewing capability, letting you see the piece from every angle right on your phone or computer. Look for the "3D Available" badge on product pages. On supported devices, you can even use augmented reality to visualize the furniture in your own room. Learn more on our 3D Experience page.

What are your store hours?

For information on store hours, please refer to our contact page. Also check our Google hours for the most up-to-date information.

Where are you located?

2360 County Road J, White Bear Lake, MN 55110. We're a family-owned store proudly serving the Saint Paul and Twin Cities area.

How can I contact you?

Call us at 6512473038 during business hours, email us at cooper@wtradefurniture, or visit our Contact Us page to send a message directly.